The National Center for State Courts‘ Institute for Court Management is excited to announce the development of a new, innovative e-learning course designed to educate and inspire state and local court employees. This approximately 3-hour online self-study course is tailored primarily for new hires and aims to address a critical gap in understanding the essential role courts play in our civil society. Court leaders nationwide have emphasized that many new employees lack a clear grasp of the significance of their work, which can lead to job dissatisfaction and higher turnover rates. This course seeks to change that by establishing a baseline of knowledge for court staff across the country.
Through interactive modules, participants will explore the purpose of courts, the rights and responsibilities of citizens interacting with them, and how courts differ from other branches of government. The course will also highlight how every role within the courts contributes to their overall mission, fostering a sense of purpose and pride in public service.
Developed in consultation with court leaders and judicial educators nationwide, this free resource will be available to all state and local courts in early 2026. It will serve as an invaluable tool for onboarding and professional development, not only for court employees but also for staff in related roles, such as probation offices. By equipping employees with foundational knowledge and emphasizing the importance of their contributions, this course will enhance workforce effectiveness and strengthen public trust and confidence in the courts.
February 4, 2022
SJI awarded grant funding to the Supreme Court of Appeals of West Virginia (“Court”) to produce a jury orientation video for its unified court system. The video replaced a 30-year-old video featuring actor Raymond Burr. The Court drafted, produced, and disseminated a timeless video to be used during jury orientation to explain the basics of …
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We have long known that family matters challenge a court system that assumes people will be represented by attorneys and that proceedings should be adversarial. The Cady Initiative for Family Justice Reform (formerly “Family Justice Initiative”) exists to guide courts towards improved outcomes for families, while managing costs and controlling delays. First funded by the …
December 1, 2021
Twelve courts from around the country have completed a six-month pilot as part of LaGratta Consulting’s Court Voices Project, where they asked both court staff and court users for their feedback on courts’ pandemic responses. While most of the pilot courts had little to no experience collecting feedback from court users in the past, all …
November 1, 2021
The Franklin County (Ohio) Municipal Court has a Self-Help Resource Center (the Center) which works daily to improve the quality of court filings filed by pro se litigants, increase access to the justice system for individuals who cannot afford attorneys, and provide a positive point of contact between the Court and the community. The Center …