The National Center for State Courts‘ Institute for Court Management is excited to announce the development of a new, innovative e-learning course designed to educate and inspire state and local court employees. This approximately 3-hour online self-study course is tailored primarily for new hires and aims to address a critical gap in understanding the essential role courts play in our civil society. Court leaders nationwide have emphasized that many new employees lack a clear grasp of the significance of their work, which can lead to job dissatisfaction and higher turnover rates. This course seeks to change that by establishing a baseline of knowledge for court staff across the country.
Through interactive modules, participants will explore the purpose of courts, the rights and responsibilities of citizens interacting with them, and how courts differ from other branches of government. The course will also highlight how every role within the courts contributes to their overall mission, fostering a sense of purpose and pride in public service.
Developed in consultation with court leaders and judicial educators nationwide, this free resource will be available to all state and local courts in early 2026. It will serve as an invaluable tool for onboarding and professional development, not only for court employees but also for staff in related roles, such as probation offices. By equipping employees with foundational knowledge and emphasizing the importance of their contributions, this course will enhance workforce effectiveness and strengthen public trust and confidence in the courts.