COSCA Offers New Guidance for Courting Public Trust and Confidence Through Communication

To help courts establish themselves as a trusted source for information, the Conference of State Court Administrators (COSCA) has published new guidance for developing timely, accurate and understandable communication. In “Courting Public Trust and Confidence: Effective Communication in the Digital Age,” COSCA examines three types of “bad information”—disinformation, malinformation, and misinformation—and provides guidance on how to respond without compromising the integrity of the court.

“Now, more than ever, it is critical for courts to take a proactive approach to communication,” said Karl R. Hade, COSCA president and Executive Secretary of the Supreme Court of Virginia. “It is up to us as judicial leaders to position the court as the trusted source of information.”

Instead, COSCA says, courts should look to these guidelines for effective communication with today’s audiences:

  • Use summaries directed to a general audience.
  • Provide transparency in more cases but particularly in high-profile or high-stakes cases.
  • Respond promptly to bad information.
  • Use a restrained response to undue criticism of the court system or of a specific judicial officer.
  • Increase social media presence.
  • Continue to expand civics education activities.

Additionally, COSCA provides several recommendations for combating bad information:  

  • Consider judicial code of conduct amendments that would allow judicial officers to directly respond to bad information and targeted campaigns based on bad information.
  • Provide best practices training for court staff and judges on how to respond to bad information and defuse heated media coverage.
  • Develop a communications plan and trained team to help courts monitor and respond to bad information and publicize positive information in a variety of formats.
  • Consider establishing a media committee with media organizations, journalists, attorneys, and representatives of the court.
  • Offer plain language summaries of appellate opinions and high-interest trial court cases.
  • Provide greater transparency in all cases, but particularly for high-profile cases.

For more information on this paper and others, visit the COSCA website.

National Judicial Task Force to Examine State Courts’ Response to Mental Illness

On March 30, 2020, the Boards of Directors of the Conference of Chief Justices and Conference of State Court Administrators took action to establish National Judicial Task Force to Examine State Courts Response to Mental Illness to assist state courts in their efforts to more effectively respond to the needs of court-involved individuals with serious mental illness.

Led by an Executive Committee, joined by 40 additional judges, court, and behavioral health experts, and funded by the State Justice Institute, the Task Force has engaged in research, developed tools and resources, delivered training, education, and technical assistance, and developed best practice and policy recommendations for courts and communities.

In October 2022, the Task Force released its Final Report and Recommendations to be used by state and local court leaders in their efforts to examine and address the changes that are needed. The report, endorsed by CCJ and COSCA, details the following recommendations for state court leaders:

  • Convene justice and behavioral health system partners to identify opportunities to collaboratively improve responses to individuals with behavioral health disorders.
  • Promote processes to identify and divert individuals with behavioral health disorders at every stage of system involvement towards treatment and away from further penetration into the criminal justice system.
  • Examine current case management and calendaring practices and implement strategies to more quickly and effectively address issues presented in cases involving individuals with behavioral health needs.

“The Final Report and Recommendations for change call for action by all state and local court leaders, behavioral health and community partners, and other state and federal agencies as we work together and more effectively to meet the needs of justice- involved individuals with serious mental illness.”

-Vermont Chief Justice Paul Reiber, Task Force Co-chair

OJP Announces the Inaugural Class of Reaching Rural Fellows

The Office of Justice Programs’ Bureau of Justice Assistance announced the 67 fellows selected to participate in the inaugural class of the Reaching Rural: Advancing Collaborative Solutions initiative. Co-sponsored by the Centers for Disease Control and Prevention and the State Justice Institute, the initiative will support the fellows’ work to address the overdose crisis that has disproportionately affected rural communities across America.

The United States is experiencing an overdose epidemic. More than 107,000 Americans died from an overdose in 2021, an increase of almost 15% from 2020. While no corner of the country has gone untouched, the crisis has hit rural America particularly hard.

“Illicit substances—particularly powerful synthetic opioids like fentanyl—continue to claim lives at alarming rates. The impact of the opioid crisis has been particularly intense in smaller, more isolated communities where treatment options tend to be scarce,” said BJA Director Karhlton F. Moore. “Through the Reaching Rural Initiative, we are working to support rural public safety and public health practitioners to build deeper partnerships and develop collaborative, innovative solutions to address the needs and challenges in their communities.”

Throughout the year-long initiative, the fellows will meet monthly, virtually and in-person, to examine their local and regional challenges and identify opportunities to serve justice-involved individuals with substance use or co-occurring disorders more effectively. The fellows were selected through a competitive application process and will participate in the Reaching Rural Initiative through one of two tracks, either as part of a cross-sector team from their community or as individuals. The Initiative is part of an ongoing interagency partnership to strengthen public safety and public health collaboration under BJA’s Comprehensive Opioid, Stimulant, and Substance Abuse Program.

The selected fellows reflect a diverse network of professionals representing 80 rural communities in 14 states. The fellows include elected county leaders, county and tribal judges, law enforcement officers, prosecutors, public defenders, public health and behavioral health practitioners, emergency management professionals, reentry coordinators and individuals working in community nonprofits in the following counties:

  • Navajo County, Ariz.
  • Antelope Valley, Calif.
  • County of Del Norte, Calif.
  • Solano County, Calif.
  • White County, Ind.
  • Vigo County, Ind.
  • Hopkins County, Ky.
  • Marshall County, Ky.
  • Chippewa County, plus portions of three bordering counties: Lac qui Parle, Swift and Yellow Medicine, Minn.
  • Polk County, Minn.
  • Roseau County, Minn.
  • Louis County, Minn.
  • Todd County, Minn.
  • Wright County, Minn.
  • Rankin County, Miss.
  • Jefferson County, Neb.
  • Oneida County, N.Y.
  • Harnett County, N.C.
  • Cambria County, Pa.
  • Cocke County, Tenn.
  • 41 counties in the Panhandle and South Plains of West Texas, Texas.
  • Prince George and Surry Counties, Va.
  • Stevens County, Wash.
  • Okanogan County, Wash.
  • Fayette and Mason County, W.Va.
  • Mercer, McDowell, Wyoming, Summers, Monroe, Raleigh, Fayette, Nicholas, Webster, Pocahontas and Greenbrier Counties, W.Va.

For more information on the Reaching Rural Initiative, please visit: https://rural.cossapresources.org/reachingrural.

SJI Awards FY 2023 First Quarter Grants

The SJI Board of Directors met on December 5, 2022 to make decisions on quarterly grant applications, and approved a total of 12 new grants.

Three (3) Strategic Initiatives Grants were awarded: 1) the National Council of Juvenile and Family Court Judges to support court self-assessment tools, demonstration sites, and broad dissemination for the Enhanced Juvenile Justice Guidelines; 2) Rulo Strategies, National Association of Counties (NACo), and Praxis Consulting for the Courts and County Collaboration: Phase II; and 3) the National Courts and Sciences Institute to prepare and certify state court judges as resources on criminal, civil, and equitable cases involving data science and artificial intelligence.

Two (2) Project Grants were awarded: 1) The National Association for Court Management (NACM) to: develop and deliver nationally significant educational programs, related material, and curriculum with continued focus on SJI Priority Investment Areas and the NACM Core®; and continue distant learning opportunities to broaden the scope and delivery of educational opportunities available in a convenient and flexible method accessed by judges, court managers, administrators, and other judicial branch employees to include many of NACM’s justice partners; and 2) the Kentucky Administrative Office of the Courts to host a mental health summit that will provide an opportunity to discuss, develop, and implement behavioral health interventions for courts and communities.

Six (6) Technical Assistance Grants were awarded: 1) the Supreme Court of Illinois to develop court-driven solutions to improve competency to stand trial practices; 2) the 21st Judicial Circuit Court of St. Louis County, Missouri to create a strategic plan that will incorporate reforms made during the COVID-19 pandemic; 3) the Supreme Court of Wyoming to implement the Judicial Council’s strategic/operational plan; 4) the 19th Judicial District of Louisiana to improve caseflow management practices for criminal and civil cases; 5) the Delaware Administrative Office of the Courts to develop a strategic campaign for the judicial branch; and 6) Cowlitz County, Washington, Superior Court for a caseflow and COVID backlog project.

One (1) Curriculum Adaptation and Training Grant was awarded to the District of Columbia courts.

Puerto Rico Judicial Branch Electronic Court

During the pandemic, the Puerto Rico Office of Courts Administration (OCA) created an email account through which self-represented litigants (SRLs) seeking an emergency restraining order, a temporary detention or an involuntary admission order related to the Mental Health Code could file their petition to the Municipal Court.  SRLs could download, complete, and submit the applicable form through the designated email account. SRLs were given the option of attending the hearing through video conference. This system enhances access to justice and expedited the presentation of emergency resources at the Municipal Court level. Due to a considerable demand for the service, the Judicial Branch decided to institutionalize this effort by engaging in the development of a web-based application.

Under the leadership of the Deputy Court Administrator, the initial step was the establishment of a multidisciplinary court committee. Committee memberships included representatives from the Information Technology Directorate, the Directorate of Judicial Programs, (whose mission is to enhance access to justice for all, but specially for disfranchised communities), the Operations Directorate and the Office of Education and Community Outreach (EDUCO), among others. Subsequently, the Requirements Document was drafted to have a detailed roadmap of the legal and technical requirements the electronic application must fulfill. The software design and automatization component were outsourced to Rock Solid Technologies, who then appointed the software developers who would engage with the Judicial Branch’s committee in the development of the application. The application development required at least one weekly meeting among all committee members; and following meetings amongst court staff. The Court also appointed staff to oversee that the recommendations were incorporated into the application technical and design features.

View the detailed guide of the web-based application below:

The development of the web-based application has been a challenging and multidisciplinary effort because it requires bridging to distinct disciplines: the legal nomenclature and court paper-based administrative work procedures and its engineering into an electronic software application. Achieving such requirements has been challenging because the application must be user friendly, easily comprehendible, and navigation intuitively. And, at the same, streamlining court forms information, while guaranteeing that legal evidence and procedural requirements are met. Nevertheless, the Judicial Branch is on its way to attaining its desired results: a web-based application that will enhance access to justice while broadening the sphere of population that can be serve. 

IAALS Releases New Allied Legal Professionals Landscape Report and Online Knowledge Center in an Effort to Increase Legal Options for the Public

IAALS, the Institute for the Advancement of the American Legal System at the University of Denver, just announced that it released its new Allied Legal Professionals landscape report, along with an accompanying online Knowledge Center. With generous support from the Sturm Family Foundation, this project seeks to help standardize a new tier of legal professionals nationally, with the goal of increasing the options for accessible and affordable legal help for the public.  

“Today, the majority of Americans are faced with a very serious access to justice problem—not only low-income populations, as many people believe. And the pandemic has only made matters worse in recent years,” says Jim Sandman, chair of IAALS’ board of advisors and President Emeritus of the Legal Services Corporation. “For example, studies show that around 40–60% of the middle class have legal needs that remain unmet. Simply put: people want legal help, and they are not getting the help they need.” 

The access to justice problem reflects the way in which current regulations constrict new pathways to accessible legal services and leave consumers with few alternatives. However, one solution that has been spreading quickly across the country is in the form of allied legal professionals—licensed and regulated professionals who are not lawyers, but have been authorized to represent clients in limited matters.

“IAALS has been closely watching those states who have altered their unauthorized practice of law rules to allow this new tier of legal services providers, creating avenues to legal help for many who cannot afford an attorney,” says IAALS Manager Michael Houlberg. “The few programs that have been created—and those still in the planning stage—have all been set up with a slightly different framework to fit their jurisdictions’ needs. We created the Allied Legal Professionals project specifically with the goal to map out what these different programs look like, understand the benefits and challenges that exist within each one, and then create recommendations for a national approach with the assistance of subject-matter experts based on data and best practices.”

The Allied Legal Professionals landscape report offers a preliminary compilation of existing programs, presented across a framework that allows for comparison between and among the various state and international efforts. The accompanying online Knowledge Center is designed to be an up-to-date resource with current state information for those considering how these programs can be achieved and improved upon.

Additionally, IAALS recently hosted a convening where experts and national partners came together to develop recommendations and best practices for states developing allied legal professional programs. 

For more information, please visit: Homepage | IAALS (du.edu)

Registration Now Open! ICM Courses

Registration now open! Funded by State Justice Institute, ICM offers a wide variety of high-quality, evidence-based courses for court professionals and the general public. If you’re looking to advance your career, take a look into these courses. Registration for all 2023 virtual courses is now open! Courses fill up quickly, so be sure to register early: https://courses.ncsc.org National Center for State Courts

Judicial Task Force Releases Final Report on State Courts’ Response to Mental Illness

Funded by State Justice Insititute, the Judicial Task Force releases the final report from the National Judicial Task Force to Examine State Courts’ Response to Mental Illness. Continued collaboration between the courts, government agencies, mental health providers and others is critical to affect the systemic change needed to improve how courts respond to individuals with serious mental illness. That was the message echoed during Tuesday’s release of the final report from the National Judicial Task Force to Examine State Courts’ Response to Mental Illness. The virtual event drew about 900 participants, including court officials, behavioral health professionals, and members of the news media.

“We see how the justice system can become a never-ending highway of pain as it maneuvers people on a needless journey, with no off ramp, often to ineffective support and treatment,” said task force member Circuit Judge Nan Waller of Multnomah County, Oregon. “However, having had the privilege to serve on the task force has given me great optimism. The task force operated in a manner consistent with its recommendations, bringing together stakeholders from the behavioral health and justice systems, along with the important voices of those with lived experience, and then providing expert staff to help turn our thoughts and ideas into tools, bench cards, policy briefs, and research.”

Judge Waller joined task force co-chairs Chief Justice Paul L. Reiber of Vermont and New York Chief Administrative Judge Lawrence K. Marks to offer insights on ways the task force recommendations can positively impact individuals with severe mental illness during Tuesday’s virtual launch and policy discussion.

Two national mental health experts – Miriam E. Delphin-Rittmon, Ph.D., the U.S. Health and Human Services Assistant Secretary for Mental Health and Substance Use and leader of the Substance Abuse and Mental Health Services Administration (SAMHSA) and Dr. Sarah Y. Vinson, Interim Chair of the Department of Psychiatry & Behavioral Sciences at Morehouse School of Medicine – elaborated on ways the behavioral health community can partner with the courts to improve outcomes for individuals with serious mental illness.

“We know that our country is facing a mental health crisis,” Dr. Delphin-Rittmon said. “… I am confident that these recommendations and examples of successful programs have the potential to make really meaningful impacts in communities across the country.”

Among the task force recommendations, state courts should:

  • Convene justice and behavioral health system partners to identify opportunities to collaboratively improve responses to individuals with behavioral health disorders.
  • Promote processes to identify and divert individuals with behavioral health disorders at every stage of system involvement towards treatment and away from further penetration into the criminal justice system.
  • Examine current case management and calendaring practices and implement strategies to more quickly and effectively address issues presented in cases involving individuals with behavioral health needs.

Watch the recording of the webinar and download a copy of the final report and recommendations.

New Toolkit Provides Guidance for Adopting Pandemic Era Procedural Improvements

During the pandemic, courts stepped out of their normal routine and comfort zones to find new ways of doing business. These new procedures benefitted both courts and court customers. The National Center for State Courts (NCSC)’s new Pandemic Era Procedural Improvements toolkit outlines tips and examples that your court can adopt to enhance operations in the post-pandemic era.

“The pandemic was a major disruptor. I think about other major disruptors that changed society—cars, TV, mobile phones. We didn’t stop at the Benz Patent Motor Car, black and white television, or car phones,” said Lonni Summers, an NCSC senior court management consultant. “We continued to innovate and evolve to make things better. Courts should do the same with pandemic-era procedural improvements.”

This toolkit contains a high-level summary of procedural improvements that courts implemented between 2020 and 2022 that courts should adopt permanently. Resources include examples, best practice recommendations, and references to publications and materials that provide information, models, and guidance for jurisdictions that want to adopt these improvements.

For more information, please read Pandemic-Improvements-10.31.2022.pdf (ncsc.org)